Payment and cancellation policy

Reservations made directly with the hotel (email or telephone) or through the hotel website, questions, modifications or cancellations can be managed through the hotel reception directly, always considering the cancellation policy of each of the reservations.

Reservations made through an external agency, questions, modifications or cancellations, can be managed through the hotel reception directly, always considering the cancellation policy of each reservation.

Cancellation and payment policies vary depending on the chosen rate.

Non-refundable reservations, the entire stay will be charged at the time of receiving the reservation confirmation and in no case will the amount be refunded.

BAR (Best Avaiable Rate) and flexible reservations, up to 24 hours before arrival, there will be no cost for cancellation. After this period, the amount corresponding to the first night is charged.